Topics we frequently receieve questions on are answered here.
Why can't I authorize my Strava account?
Occasionally we see errors in our logs indicating a user can't get past the initial authorization step. This happens if your first or last name in your Strava profile is longer than 60 characters.
The experience for Mobile users in this situation is they never receive a welcome confirmation email or have any activities show up in their feed.
How do I authorize Garmin Connect integration?
Currently, the only strive.ai client that features Garmin Connect Authorization is our iOS client.
Several athletes have borrowed a friends iOS device to authorize strive.ai Garmin Connect integration.
The one caveat to this approach is you MUST NOT approve Notifications when prompted in the borrowed device as that would cause us to stop sending you email.
The only GC related feature you can't access on the Web are the Garmin related Factors.
What is the best setup for runners?
While we support heartrate and pace related metrics and achievements through our Strava relationship, authorizing us to recieve your raw workout files from Garmin Connect significantly enhances the value we can provide.
How do I get the best results from the Bike Classifiers?
Best results are obtained if you authorize strive.ai to receive your raw activity files via Garmin Connect.
This allows us use the actual sensors on each bike to train our predictors. The standard predictor uses ride telemetry (avg speed, elevation, duration, etc) to predict. This one works for many, but not all use cases.